Appendix — Terms of the instrument
Policies & terms
The documents that govern Cyphra accounts, services, and data.
01Terms & ConditionsTerms governing Cyphra accounts, Agent Instances, billing, and use of the Platform.02Privacy PolicyHow Cyphra collects, uses, protects, and shares information across the Platform.03Acceptable Use PolicyRules for content and behavior on Cyphra services, and how we enforce them.04Refund & Cancellation PolicyHow to cancel your Plan and when refunds are issued.05Service Level AgreementUptime commitment, Service Credits, and support response targets.06Data Processing AddendumProcessor terms for Customer Content, per GDPR/UK GDPR Art. 28 where applicable.07Subprocessor ListThird parties involved in delivering the Platform, by category.08Cookie PolicyCookies and local storage used by Cyphra surfaces — no ads, no cross-site tracking.09Open Source NoticesLicense attribution for open-source components used in the Platform.10AI and Model DisclosuresWhat our AI system can and cannot do, and how model access works.